Victor Hramtsov has been working with Dine Brands for 20 years and our company is not an easy one to work with, we are very slow in approval processes and often things are last minute and Victor is always there to help! His kind nature and his quick turnaround time makes us feel as though we are his only clients! Thank you Victor for always showing us (me) patience and having a great attention to detail and lots of follow-up and follow-through! It is greatly appreciated!
I am very proud to have selected HALO to provide the service I requested to support several hundred troops located in Afghanistan for the Holiday Season. I ordered a huge amount to be delivered before the holidays and the request filled and delivered in less than 10 days, pretty impressive considering our location. Thank you again Victor Hramtsov for your support and your fantastic customer service over the years.
I am so thankful for Victor! He's helped me with branded merchandise and custom trade show displays for years. When I need anything, he's the first person I call. Whether I need 5 items or 500, he's great. He really knows his products. Victor shows me enough variety so I can make a good decision but not too many so I don't become overwhelmed. Because I'm normally on a tight budget, he offers ideas to get the most bang for my buck. And when I'm on a tight time schedule, he goes out of his way to make sure we get our items on time. In other words, his customer service is the best. I haven't dealt with anyone who provides the high level of service that he does. I wouldn't know what to do without him!
Victor is very responsive with inquiries as well as orders. He knows the products lines so well, he can recommend equivalent items at a lower price. He makes sure to follow up that we received and were satisfied with our items. Victor always comes through for LA City Sanitation. Thank you.
Three things to look for in a product: Cost (always), Quality, and Customer Service. Victor Hramtsov came through with all three! He delivered the BEST looking medallion I have seen in a combined 35 years military/law enforcement. When we pass it out, whether to a commander or a troop, everyone else in the room wishes they could have one too. And Victor helped with every step of the process; from planning, to design, to manufacturing, to delivery, he was there to assist. Great Job!
It is a pleasure working with Victor Hramtsov. I experienced some problems in the past and Victor was there through the whole process and provided excellent customer service at all hours of the day and even on weekends. -- Cindy Proctor, IRS
Victor has always been there for Heritage Global, providing the information we needed to make a decision and then providing the product on time and with an extremely high quality product. All I can say is thank you Victor for making my job easier. Lydia McCarthy SVP, Operations